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  1. Genpact AP Advance Overview

    Last Updated: 05/28/2025 in Genpact AP Advance
    Genpact AP Advance Overview

  2. Genpact AP Assist GA Release Notes

    Last Updated: 05/28/2025 in Genpact AP Assist Release Notes V1.0
    27 FEBRUARY 2025 Welcome to the GA Release Notes.  This is a GA release of , and an official release is coming soon. What's in the Release Notes? About Main features About is a GenAI solution that provides ...

  3. Genpact AP Assist Release Notes 1.1

    Last Updated: 05/28/2025 in Genpact AP Assist Release Notes V1.1
    29 APRIL 2025 Welcome to the Release Notes.  What's in the Release Notes? About Main features About is a GenAI solution that provides an automated helpdesk (AHD) to automate ingestion, interpretation, and response generation of...

  4. Skip Email Data Extraction AHD Process

    Last Updated: 05/28/2025 in Genpact AP Assist
    V1.1 Overview For certain intents, AI data extraction may not be required. has an option to configure an AHD process to exclude data extraction for specific intents as per your preference. Procedure From the App Launcher go to AHD Process,...

  5. Route Original Email AHD Process

    Last Updated: 05/28/2025 in Genpact AP Assist
    V1.1 Overview You can configure an AHD process to route the original email. In the email you can have the option to select the "From" address and choose whether to include attachments.  The case email is recorded as an interaction in the case...

  6. Dashboard and Managing List View

    Last Updated: 05/28/2025 in Genpact AP Assist
    V1.1 Dashboard page The dashboard offers an industry-standard modern experience designed for efficiency and ease of use. A user enjoys a refined and intuitive user interface, ensuring seamless navigation and instant access to critical insight...

  7. Eyeball Overview

    Last Updated: 05/19/2025 in Genpact AP Capture
    This article provides an overview of eyeballing.

  8. Eyeball Configuration

    Last Updated: 05/19/2025 in Genpact AP Capture
    This article explains the eyeball configuration.

  9. Extraction Model Configuration

    Last Updated: 05/19/2025 in Genpact AP Capture
    This article explains the extraction model configuration.

  10. Enrichment Overview and Configuration

    Last Updated: 05/19/2025 in Genpact AP Capture
    This article explains about enrichment and its configuration.
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